This Cancellation Policy explains how cancellations and modifications are handled for shipments booked with FDS Worldwide Logistics.

1. Cancellation Requests

Cancellation requests must be submitted as early as possible before cargo pickup or dispatch. Once a shipment has been handed to a carrier, cancellation may not be possible.

2. Fees

Cancellations made after booking confirmation may incur administrative fees, carrier charges, or costs already incurred on your behalf, including documentation and handling fees.

3. Modifications

Changes to destination, service level, or shipment details are subject to availability and may result in revised pricing or adjusted transit times.

4. Refunds

Any eligible refunds following cancellation are processed in accordance with our Refund Policy.

5. Contact

To request a cancellation or modification, please submit a request via our contact form.